Tech Help and Resources

Need help with your laptop, iPad, Kindle, smartphone or other device? Need a refresher on using our library apps? The Osterville Village Library provides helpful technical support resources for many different apps and devices.

User Guides for all Mac Products: 

iPad User Guide, everything you need to know about the Ipad:
https://support.apple.com/guide/ipad/welcome/ipados
iPhone User Guide, everything you need to know about your iPhone:
https://support.apple.com/guide/iphone/welcome/ios
Mac User Guides, whatever your Apple computer of accessories are, you will find it here:
https://support.apple.com/mac

User Guides for Popular E-Readers: (The Guides below contain information for all previous versions of E-Readers and you will have to know what version you have.)

Kindle E-Reader User Guides and quick start guides:
https://www.amazon.com/gp/help/customer/display.html?nodeId=G7N7RPHV2SW8CKBW
Nook E-Reader User Guides:
https://help.barnesandnoble.com/app/answers/detail/a_id/3603/~/nook-devices---user-guides
Kobo E-Reader User Guides:
https://help.kobo.com/hc/en-us/articles/360019123773-Kobo-eReader-User-Guide

CLAMS Catalog Searching and Online Electronic Content:

CLAMS Catalog Link:
https://encore.clamsnet.org/iii/encore/?lang=eng
CLAMS Overdrive Link:
https://clamsnet.overdrive.com/

Help Guides for Overdrive and Libby Applications:

Overdrive Help Guide:
https://help.overdrive.com/en-us/home.htm
Libby Help Guide:
https://help.libbyapp.com/en-us/index.htm

Boston Public Library Resources: (BPL eCards are available for all Massachusetts residents)

Boston Public Library eCards:
https://www.bpl.org/ecard/
Hoopla (Through BPL eCard):
https://www.hoopladigital.com/